FAQ › Hotel Policies
Can I get a tax-ID invoice if I book T HOTEL on a booking site?
Quick answer
Whoever receives the payment issues the invoice. For bookings already paid on booking sites (Agoda, Booking.com, Trip.com, etc.), the room invoice or receipt is issued by the platform, so please ask the platform's customer service; for payments made at the hotel, the hotel issues the invoice.
Whoever receives the payment issues the invoice. For bookings already paid on booking sites (Agoda, Booking.com, Trip.com, etc.), the room invoice or receipt is issued by the platform, so please ask the platform's customer service; for payments made at the hotel, the hotel issues the invoice.
Details
- For payments made at the hotel, or on-site purchases such as added breakfast, tell the front desk your invoice and tax ID details when you pay.
- If you need to claim expenses, check when booking whether the platform can issue a tax-ID invoice, or choose a pay-at-hotel rate.
Sources: confirmed by hotel management | Last checked 2026-10-19